September Service Excellence Education
    Service Excellence Module 1 Video - 9 Minutes
    Service Excellence Module 1 Power Point

October Service Excellence Education
​    Service Excellence Module 2 Video - 10 Minutes
    Service Excellence Module 3 Power Point

November Service Excellence Education
    Service Excellence Module 3 Video - 9 Minutes
    Service Excellence Module 3 Power Point

December Service Excellence Education
    Service Excellence Module 4 Video - 10 Minutes
    Service Excellence Module 4 Power Point

​January Service Excellence Education
    Service Excellence/Service Recovery Video - 12 Minutes
    Service Excellence/Service Recovery Power Point

Service Excellence