Introduction
This document outlines the required E-Learning modules for all new staff at Tufts Medicine Care at Home (TMCAH). These modules are an essential component of orientation and are designed to establish foundational knowledge, support regulatory compliance, and promote safe, effective, and equitable care across all disciplines.
- E-Learnings are assigned based on role and discipline to ensure that each staff member receives relevant, role-specific education, in addition to completing core training required across TMCAH.
Expectations
- Staff are expected to complete all assigned modules within the designated timeframe. E-Learnings are categorized to support clarity in assignment:
- “All TMCAH Staff” – required for all staff
- “All Clinical Staff” – required for any staff involved in patient care
- Additional modules may be assigned based on discipline, role, and/or care setting
Completion of assigned E-Learnings is required as part of each staff member’s orientation and competency validation process. Each module includes instructions for documenting completion through attestations and/or quizzes, which serve as verification of participation and understanding.
Getting Started
- Please review the Instructions section prior to beginning any modules to ensure proper access and completion tracking.
- If you have questions regarding module assignment or require assistance accessing the Education Portal, please contact the Clinical Staff Education Team.
- Please review the Instructions section before beginning. If you have any questions about which modules apply to you, or need help accessing the Education Portal, contact the Clinical Staff Education Team
UKG Time Keeping: Non-Salaried Employee
UKG Pro WFM Employee - Basic Scheduling (Found on Workday Learning)
- 3 Lessons
- Directions: Log into Workday (desktop or phone); From the menu, choose “Learning” (on the desktop it is located on the left/menu; on the phone it is located in the apps); Scroll down (located in “Most Popular”).
- After completing this training, please provide your attestation here: UKG Time Keeping Attestation
Workday Time Keeping:
Salaried Employee Employee - Time Off Request Process
- Directions: Log into Workday (desktop or phone); From the menu, choose “Learning” (on the desktop it is located on the left/menu; on the phone it is located in the apps); Scroll down (located in “Most Popular”).
- After completing this training, please provide your attestation here: Workday Time Keeping Attestation
LGBTQIA + Aging Training Course:
Register for LGBTQIA + Aging Training Course.
- Complete the registration (use your TMCAH email to obtain the certificate at the completion of the training); registering will provide immediate access to the course.
- Choose your preferred language (English, Spanish, or Haitian Creole).
- Complete each lesson in order.
- At the completion of the training, you will be prompted to fill in your name and completion date before you save/print your certificate.
- Email your completed training certificate to Luis Vargas: luisvargas@tuftsmedicine.org to receive credit for completing this mandatory training.
Verbal De-Escalation:
- 40 mins
Watch the Verbal De-Escalation Video
- Read/review the power point
- After completing this training, please provide your attestation here: Verbal-De-Escalation Attestation
Heart Failure Certification:
- These training courses are found on this HHVNA website under the Heart Failure tab and are identified by month.
- All TMCAH Staff are required to complete the Heart Failure Education: Orientation & Training Overview Module (including hospice staff).
** This course is designed to educate all TMCAH New Hires about our commitment to HF Education and are required to complete this module.
We Honor Veterans Program – Introduction
Tufts Medicine Care at Home is proud to participate in the We Honor Veterans program, a national initiative designed to improve care for Veterans across all healthcare settings. This program focuses on recognizing the unique needs of Veterans and ensuring they receive respectful, informed, and compassionate care throughout their healthcare journey.
While this program is often associated with hospice care, its principles apply to all clinical staff, regardless of role or setting. Many of the patients we serve have a history of military service, and that experience can significantly influence their health, preferences, and interactions with the healthcare system.
Why This Matters - Veterans may have:
- Unique physical and mental health considerations related to their service
- Experiences that impact trust, communication, and care preferences
- A strong sense of identity tied to their military service
Recognizing and honoring this background is an essential part of delivering person-centered, trauma-informed, and equitable care.
Expectations for Clinical Staff - All clinical staff are expected to:
- Ask and identify Veteran status when appropriate
- Acknowledge and honor service in a respectful and meaningful way
- Recognize potential service-related health and psychosocial needs
- Collaborate with interdisciplinary teams and community resources, including Veteran-specific supports when indicated
Our Commitment - Through participation in the We Honor Veterans program, TMCAH is committed to:
- Increasing awareness of Veteran-specific needs
- Providing staff education and resources
- Promoting dignity, respect, and recognition for those who have served
This education is part of our broader commitment to delivering high-quality, equitable care to every patient we serve.
Dementia Training: 8 hours:
- NH RSA 151:47-50 and MA DPH 105 CMR 150 (DSCU) requires all new employees to have dementia-specific training within 90 days of hire; annually thereafter
- This educational series includes 9 separate videos (narrated power points) of varying lengths and meet the mandatory requirements for onboarding/orientation Dementia
- Training.After completing each module, complete the corresponding mini quiz, which also serves as your and attestation for completing each module. To obtain credit for the training, each mini quiz requires achieving 80% or higher; you may take the quizzes as many times as needed to achieve the passing score.
- This course is located on the HHVNA Website under “Dementia Training”
Teach-Back Method: 3 ½ mins
- Watch this video: Teach-Back Method
- After completing this training, please provide your attestation here: Teach-Back Method Attestation
SBAR: 6 ½ mins
- Watch this video: SBAR Introduction
- After completing this training, please provide your attestation here: SBAR Introduction Attestation
Monthly Aide Training:
- All nursing assistants, regardless of role (VNA, Home Hospice, High Pointe House) are required to complete the monthly "Aide Training"
- Located on this HHVNA website in Aide Education and Training
Solis Ambulatory VIP CADD Pump:
- Why We Honor Veterans: Attestation
- We Honor Veterans Program Defined: Attestation
- 15 Things Veterans Want You to Know: Attestation
Additional Training for Hospice Staff:
- Advance Directives: Attestation
- Goals of Care: Attestation
- Managing Warfarin in Hospice: Attestation
MAVRIC Training and Enrollment for Death Pronouncement (located under Hospice Resources)
- Procuity LEX Hospital Bed (located under Hospice Resources)
- HPH Computer-on-Wheels Training (located under Hospice Resources)
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